Frequently Asked Questions

  • Q: How far in advance do I have to book?

    A one month advance notice is required in order to ensure availability and/or options. For rental pieces, at least 7 days is required, as long as the item(s) are not currently booked.

  • Q: What is required in order to secure my event and/or price?

    A signed contract and non-refundable retainer fee (50%) is required to secure your event date. The remaining balance is due no later than one month prior to your event. Please note, proposals expire one (1) month after they are sent, or one (1) month prior to your event; whichever comes first.

  • Q: How soon will I hear back from my inquiry and what’s the best form of contact?

    Please allow up to a week to customize your proposal. Email will always be the best form of communication, especially when out of office for events. This ensures I know exactly what you’re interested in and can respond all at once.

  • Q: How are payments accepted?

    All invoices are sent electronically through our online portal.

  • Q: What areas do you service?

    We service the San Francisco Bay Area and Central Valley, including Tracy, Lathrop, Manteca, Modesto, Stockton and more.

  • Q: Who provides the set up and breakdown? Can I do it myself?

    A Love for Lavish LLC will set up and breakdown all services agreed in the contract. Clients cannot set up or breakdown any of the event items, as it is a safety and liability concern.

  • Q: Do you have a storefront I can visit or pick up supplies?

    No. This is a mobile, home-based business and does not have an address or physical location. A Love for Lavish comes to you for all your event needs!

  • Q: Can I receive a refund for unused event items, such as items I dont want to keep or didn't use?

    Custom creations are non-refundable and there are no refunds once an event has taken place. Please see contract details for refund exceptions. Please note that this does not apply to A Love for Lavish inventory, which belongs to the company.

  • Q: Are there any additional fees?

    Parking, toll and/or travel fees may be implemented, which is determined on a per event basis. If an event is outside of our general service area, a travel fee of $50 will be added per 20 mile range.

  • Q: What is the length of a rental?

    Rental pieces are available for the duration of your event. A Love for Lavish will return promptly for breakdown.

  • Q: Do I have to clean the rental pieces after my event?

    We ask that you clear everything from the item(s) that you rented. Please see the “damage fee” clause in your contract regarding damages made beyond repair.

  • Q: Are deposits required for rentals?

    Yes! Deposits are required for rental items, to cover any possible damage upon return. Deposits are fully refundable if the rental is returned in the same condition, or else fees will be taken out based on the damage. The deposit price is based on the rental item(s).

  • Right to Refuse Service

    Here at A Love for Lavish, we are committed to maintaining a positive, respectful, and professional environment for both our clients and team. We strive to provide an inclusive environment for all of our clients. However, we reserve the right to refuse service to anyone whose behavior is disrespectful, unsafe, disruptive, or inconsistent with our values and policies. This includes, but is not limited to, harassment, discrimination, aggressive conduct, or individuals displaying consistently rude or unpleasant behavior.